1
Select issue
Choose delivery, return, damaged item, payment, availability or WhatsApp order help.
Support available every day
Help Desk
Fast, clear support for orders, delivery, payments, returns, product issues and WhatsApp shopping.
09:00 AM – 08:00 PMHuman support
5-10 minutesAverage response
848501, 848502, 848503Service pincodes
COD availablePayment support
Send Support Request
Choose the issue, add details, attach proof if needed, then continue on WhatsApp or email.
Response: 5-10 min
Workflow
A smoother way to get help
The page asks for the right information first, so customers do not repeat the same issue again and again.
2
Add useful details
Share mobile, pincode, order ID if available and the exact problem.
3
Attach proof
Add product photo, package image, payment screenshot or invoice whenever needed.
4
Continue support
Send the prepared message on WhatsApp, email support or call directly.
Support Guide
Faster replies need clear details
These small details help the RAjHOME team verify the request and respond faster.
Before sending request
Use this checklist for better support.
OKMobile number used for the order and order ID if available.
OKProduct name, issue type and a short clear explanation.
OKPhoto of product/package for damaged or wrong item cases.
OKPayment screenshot for deducted amount, failed payment or billing issues.
Delivery
Delivery charge is Rs. 30. Delivery target is within 24 hours in active service areas.
Return and refund
Return can be 3 day, 7 day or not returnable based on product listing.
Payment
COD is available. For payment issues, share screenshot and mobile number.
WhatsApp order
Send product photo or requirement to +91 850000-8271 for order help.
FAQs
Helpful answers
Short answers for common customer questions. For personal order issues, use the request form above.
Important details
OKFree delivery can apply on orders above Rs. 299 when an eligible coupon is available.
OKRefund processing time is normally 3-5 working days after approval.
OKService pincodes are 848501, 848502 and 848503.
RAjHOME delivery target within 24 hours hai. Exact timing location, product availability and nearby store confirmation par depend karta hai.
Delivery charge Rs. 30 hai. Rs. 299 se upar eligible order par coupon available ho to free delivery mil sakti hai.
Current service pincodes: 848501, 848502 and 848503.
My Order section mein product name ke sath return option available hota hai. Eligibility product listing ke return rule par depend karti hai.
Order ID, product photo, package photo and short issue detail bhejna best rahega. Isse support team verification fast kar sakti hai.
Approved refund normally 3-5 working days mein process hota hai.
Yes, Cash on Delivery available hai for eligible orders and active service areas.
Payment screenshot, mobile number and order details support request mein add karein. Team payment status verify karegi.
Order ID ke sath support form ya WhatsApp par request bhejein.
Groceries, fashion, personal care, ayurved and medicine, house hold items, daily essentials and nearby store products.
Yes. Product name, photo or requirement WhatsApp par bhej sakte hain.
Human support timing 09:00 AM – 08:00 PM hai. Working days: all day.
Contact
Reach RAjHOME support
Use WhatsApp for fastest help. Email is better when you want to share detailed information.
